To ensure the longevity of your crochet items, we recommend gentle hand washing with mild detergent and laying them flat to dry. Avoid using bleach or harsh chemicals, and do not wring or twist the items. For specific care instructions, please refer to the care memo with your order.

Looped Dreams uses high-quality, soft, and durable yarns that are gentle on the skin and perfect for babies and adults alike. Our materials include 100% cotton, 100% acrylic, 100% polyester and eco-friendly blends. Each product description will specify the exact materials used, ensuring you know exactly what you're getting.

Absolutely! We love creating personalized items that match your unique preferences. Whether you want a specific color, size, or design, please contact us with your request, and we’ll work with you to create a custom crochet piece that meets your needs. Custom orders may take additional time to complete, so please plan accordingly and contact us in advance.

Each crochet item is handmade with care and attention to detail, so processing times may vary. Custom orders may take 2-4 weeks, depending on the complexity, size of order and current order volume. Once shipped, delivery times depend on your location and chosen shipping method.

Yes, we encourage you to place orders in advance during the holiday season to ensure timely delivery. Due to high demand, processing and shipping times may be longer, so ordering early helps guarantee that your handmade crochet items arrive on time. Please check our holiday order deadlines on the website or contact our customer service team for specific guidance on placing holiday orders.

Custom Orders: Non-refundable and non-returnable (since they are made specifically for you).

Ready-to-Ship: Returns accepted within 7 days of delivery. Item must be unused, in original condition, and buyer is responsible for return shipping. Refund will be issued once item is received back.

Damaged or Defective items: If your order arrives damaged or incorrect, please contact us within 3 days of delivery with photos, and we'll either replace the item or issue a refund.

Exchanges: We do not offer exchages at this time due to the handmade nature of our products.